Warranties
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At Ranesha Shop, we stand behind the quality, durability, and performance of our single hole bathroom faucets. This Warranty Policy outlines the terms and conditions under which warranties are provided for items purchased directly through our online store at https://raneshashop.site.
1. Warranty Coverage
We offer a 1-year limited warranty on most of our faucet products unless otherwise stated on the individual product page. This warranty covers:
Manufacturing defects and faults in materials or craftsmanship that affect product performance under normal, residential use.
Please refer to specific product listings for any additional warranty coverage or exclusions.
2. Warranty Period
The warranty period begins on the original purchase date and remains valid for 12 months from that date. Proof of purchase is required for all warranty claims.
3. How to File a Warranty Claim
If you believe your product qualifies for warranty service, please follow these steps:
Contact Us: Email our support team at support@raneshashop.site
Include Details: Share your order number, product name, a clear description of the issue, and any photos or videos that help illustrate the defect
Authorization: If your claim is approved, we will provide instructions for return, replacement, or repair
4. Warranty Exclusions
This warranty does not apply to:
Damage caused by misuse, improper installation, or lack of proper maintenance
Normal wear and tear over time
Cosmetic imperfections that do not affect functionality
Damage resulting from unauthorized repairs or modifications
Products purchased from third-party websites, resellers, or unauthorized dealers
5. Limitation of Liability
Ranesha Shop’s liability is limited solely to the repair or replacement of the defective product. We are not responsible for any incidental, indirect, or consequential damages resulting from the installation or use of our products.
6. Additional Notes
Customers are responsible for return shipping costs unless the product was defective upon arrival
Warranty replacements are subject to product availability at the time of claim approval
All claims are typically processed within 5 to 10 business days of receiving the returned item
7. Contact Information
For questions or assistance regarding our warranty policy, please reach out to us at:
Ranesha Shop – Online Bathroom Faucet Store
📍 211 N Washington St, Dublin, GA 31021, USA
📧 support@raneshashop.site
📞 +1 229 693 9186